Product & Innovation Leader

I turn complex businesses into simple, shippable products that drive growth. I work with leadership teams to identify opportunity, shape product direction, and get ideas into market quickly.

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    • Invented and launched a digital yearbook platform used by millions of students

    • Built and scaled design teams from the ground up (0 → 20+)

    • Led enterprise-wide persona and enablement programs across multiple business units

    • Delivered digital products and campaigns reaching millions of users globally

    • Helped organizations align product, marketing, and customer strategy

    • Pattern-finding in complex environments

    • Turning insight into clear product direction

    • Communicating in a way that aligns teams

    • Moving quickly from idea to execution

    • Hands-on where it matters

    • Find clarity fast and move teams forward

    • Lead or execute depending on what’s needed

    • Use evidence to drive decisions, not habit

    • Coach through doing, not theory

    • Stay grounded in real customer needs

Clients

Trusted by product, marketing, and executive teams at Fortune 500 and growth companies.

Livingston International

Brought in to improve experience quality and uncover new growth opportunities across SMB and enterprise segments. Expanded from design oversight into product strategy, customer research, and organizational enablement.

Design + UX oversight

Go to in-house consultant on all product deliverables working very closely with product, development and agencies to ensure world-class delivery.

Enterprise Personas

Partnered across all lines of business to produce extensive customer research resulting in six core personas reporting directly to the CEO.

Rolled out a company-wide enablement program to drive adoption and proficiency focusing initially on sales, marketing, and product.

Spotlight Projects

Happy Clients

  • Charlie is one of the most creative forces I’ve had the pleasure of working with. He’s amazingly talented at the intersection of customer and data with a tenacity for execution. Charlie’s a great team leader, collaborator and partner. Charlie has consistently delivered high value, competitively advantageous projects on time and on budget no matter the industry or company, which as a client sponsor I’ve really appreciated. Truly a gem to work with.

    Emily Ashworth, Operating Partner, Platinum Equity

  • Charlie knows what he's talking about but is a very willing collaborator. He listens and is able to present his opinions, ideas, guidance and direction in a congenial, easy-to-digest manner. On a project that is as deeply personal to an organization as its intranet, consultants who can become one of the internal team quickly and easily are prized. Charlie managed it

    Caroline Siemers, Communications, ActivisionBlizzard

  • I found collaboration time with Charlie to be some of the most valuable of my career. He has an uncanny knack of considering multiple perspectives when solving a problem, but still staying on track to deliver what is best for the project and the team. He is flexible to what the situation dictates while still holding to core objects and keeping the product on track. I also found him willing and eager to take on challenges and responsibilities that were often outside his mandate, but still vital to the success of our project.

    Sean Lanning, Lead Software Engineer, Livingston International

Open to product and innovation opportunities

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